Employment Listings: Director for the First and Second Year Experience

Department:

Academic Affairs

Salary:

Commensurate with experience

City/State:

Education:

Master’s degree in student affairs, psychology or a related area

Type:

Staff

Experience:

Three to five years of job related experience

Work Schedule:

Contact Name:

Contact Email:

Date Posted:

01/06/2020

Description:

Purpose: Under general supervision of the Director for Academic Initiatives, this professional position is responsible for coordinating the first-year and second-year student experiences in support of increasing retention, persistence and completion.

BASIC QUALIFICATIONS
•	Education: Master’s degree in student affairs, psychology or a related area
•	Work Experience: Three to five years of job related experience
Required Skills for Successful Performance:
•	Must be driven to perform and concerned about results, while being empathetic; 
•	Able to work independently; 
•	Able to make and implement decisions swiftly in alignment with program goals; 
•	Able to handle constructive criticism and use for improvement; 
•	Strong ability to multi-task and still produce results; 
•	Able to analyze circumstances and adjust accordingly to realize results; 
•	Strongly skilled in trust-building, communication, and collaboration; and
•	Exhibit a high-level of interpersonal awareness and cultural competence.
Schedule: Full-time

ESSENTIAL JOB FUNCTIONS
1.	Serve as a point of contact for student onboarding once the initial enrollment process is complete.
2.	Establish a first and second-year program to support students from enrollment to the completion of the second-year, to include workshops and engaging gatherings. 
3.	Monitor and supervise the First-Year Seminar course.
4.	Monitor students through new student orientation either individually or as a group.
5.	Recruits, hires, supervises, schedules and provides feedback and assessment to peer mentors.
6.	Establish peer groups to track, engage and retain students.
7.	In collaboration with student advisors, manage Navigate early and general alerts and cases; train on issuing cases and alerts as needed.
8.	Closely track students’ progress through communication and analytics, for each academic term, to ensure class attendance and academic progress.
9.	Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Follow-up to ensure resolution of each issue.
10.	Work collaboratively with other departments and services, across the college to understand processes, systems, and services and to resolve student issues.
11.	Markets and promotes program, services and goals.
12.	Generates data and assessment reports to use for program improvement.
13.	Develops content for online services, including but not limited to the department’s web page.

NON-ESSENTIAL JOB FUNCTIONS
1. Participates in speaking engagements, conferences for professional development, and interventions, as needed.
2. Performs other related duties as assigned.
DOCUMENTS NEEDED TO APPLY
•	Resume
•	Cover Letter indicating why you are a great fit for this job in a rural location, supporting high-need students
•	Transcripts
•	Letter of Recommendation 1
•	Letter of Recommendation 2

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