Employment Listings: Online Enrollment and Professional Advisor

Department:

Student Services

Salary:

Commensurate with experience

City/State:

Education:

College degree from an accredited college/university; master’s degree preferred.

Type:

Advisor

Experience:

3 years of experience in education related field preferred

Work Schedule:

Contact Name:

Contact Email:

Date Posted:

09/06/2019

Description:

Position Summary
The Online Enrollment Advisor serves the Jarvis Online student body by supporting their academic goals from first contact, through matriculation on to graduation. The enrollment advisor serves as the student’s liaison to the College.

Job Responsibilities
•	Serve as the primary guide, effectively communicating all admissions, academic, and administrative procedures, properly advising the student on necessary next steps—from enrollment to graduation.
•	As needed, participate and coordinate recruitment activities to encourage prospective students to apply to and enroll in the college’s online programs.
•	Possess a working knowledge of all college resources and recognize when to utilize them to best support Jarvis Online students.
•	Encourage students to persist and complete their courses and degree program in a timely manner.
•	Coach and support students in meeting program requirements and deadlines, as needed.
•	Works with students to resolve academic problems and identify interventions and strategies (i.e. tutoring, additional academic advising, etc.) needed to assist them to succeed.
•	Ability to assist a student while utilizing several resources simultaneously.
•	Establish and maintain collaborative relationships with internal constituencies to resolve student issues, questions and concerns
•	Providing customer service and support to prospective, new, and matriculated students.
•	Respond to emails and/or phone calls within 24 business hours with the goal of same day.
•	Special projects and other duties as assigned.

Qualifications
•	College degree from an accredited college/university; master’s degree preferred.
•	3 years of experience in education related field preferred

Knowledge and Skills
•	Ability to work effectively with others
•	Excellent organizational, project, and time management skills
•	Ability to work efficiently and accurately under tight deadlines
•	Ability to quickly learn and use specific business software and hardware
•	Ability to adapt to new and creative ways of doing things 
•	Ability to work under pressure
•	Ability to use technology effectively and efficiently  
•	Excellent critical thinking, decision-making and oral communication skills are required.

Internal candidate preferred; Start date effective immediately.

APPLY: Interested candidates are asked to submit a resume and cover letter delineating 1) why they are a good fit for the position; 2) their commitment to Jarvis Christian College; 3) how they have demonstrated integrity since working at Jarvis; 4) how their accomplishments in their current role demonstrate initiative as well as the required knowledge and skills outlined.

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